You’ll receive 5 or 6 high-quality hand-picked pieces. Including nutritional treats, chews, biscuits, funky toys, fashionable accessories, hygiene and grooming products as well as some unique and quirky items that you won’t find in your high-street pet stores.
We aim to send 5 or 6 items per box. Every now and again, we might throw in a surprise freebie or something extra. Especially if it's your pets birthday, so do let us know when their big day is.
We source all of our products from UK suppliers and wholesalers. We try to work with the smaller companies as we prefer to support local family-run businesses, rather than investing in corporate machines.
You will be charged on the 1st of each month (or every other month if you choose a bi-monthly subscription).
Should your payment fail, don't panic! We'll send you a text to let you know, and you can re-subscribe via your account settings.
Of course! We like to make things as easy as we possibly can for our customers. Simply login to your account dashboard to make neccessary amendments. You can change, pause or cancel your plan here.
We start packing our boxes in the first week of every month, which means you'll usually receive your box within the first half of the month.
No need to panic if your box hasn't yet arrived. Sometimes the postman takes his time. Drop us an email and we'll chase him up.
Simply log into your account dashboard to cancel your subscription. Alternatively, drop us an email and we can help you with this. Please note that all cancellations must be made before 1st of each month. If you miss this cut-off, we will debit and send your box out as usual. Payments are non-refundable. The cancellation will be effective as of the following month.
Becoming an affiliate is a great opportunity to get paid for selling ULTIMUTT dog boxes. Each time somebody purchases a new box by clicking your unique code, you'll take a commission from the sale. Sounds great, right?
We've setup a nice dashboard for you guys, where you can share your unique url, check how many people have clicked your link, and how much commission you've earned. All you need to do is login and visit the link below.